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Store Policies

Hours of Operation
Monday - Friday 10:00 a.m. - 6 p.m.

The Gift Basket is closed on all major holidays, including Christmas Eve and Christmas Day.

 

Substitution

We reserve the right to substitute unavailable products with products of equal or greater value.

 

Orders:

  • To place an order by phone: Call 907-522-3553. We will be happy to assist you. For custom gifts, please call us, we’ll answer questions, custom-design your gift, and place your order.
  • To place an order by email: Send requests to giftedbasket@gmail.com. An associate will contact you with any question.
  • To place an order via our website: Follow the current process for placing your order 24/7. Your gift will be sent within 1-2 days after ordering.
  • Order Notice: Single orders require a 1-2 day notice. Please allow 2-3 weeks for multiple orders. Rush order gifts (shipments within 24-hours) are available for an additional $10.00.

 

Shipping

  • Delivery & Shipping: We offer USPS and local delivery (Anchorage, Eagle River & Chugach).
  • Local Delivery: Residential delivery fees vary according to location. To protect your gift, we will need the recipient's phone number (we will not leave the gift outside without the recipient's knowledge). Delivering multiple gifts to one location does not incur a rate for each gift.
  • Shipping Costs: We ship nationwide from Monday to Friday. We normally ship USPS unless otherwise requested. Shipping costs are based on size, weight, and destination of the gift. You will be informed of the shipping cost during the gift checkout process.

Special handling fees may apply to oversized items or delivery in a rural area. Local delivery fees typically range from $10.00 to $15.00 depending on address (per location).

 

Hospitals

The Gifted Basket does not ship to hospitals. Baskets are typically NOT accepted by an Intensive Care Unit.

 

State of Alaska Law

Gift baskets companies are prohibited from the reselling alcoholic beverages. If you would like to include a bottle of wine, beer, etc in your basket you will need to purchase the alcohol.  We are happy to design the basket and return it you for delivery.

 

Disclaimers

The Gifted Basket does not ship chocolate products to the continental US between April and September. We reserve the right to substitute similar products of equal or greater value if necessary. A $15 fee will be charged for any package returned to us as undeliverable due to incorrect address.



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